Frequently Asked Questions
Everything you need to know about your Sock Candy order.
What makes Sock Candy different from regular socks?
Sock Candy is a fashion-forward brand specializing in high-quality, statement socks. We use premium yarns and unique embellishments like sheer paneling, ruffles, and metallic threads to ensure your footwear stands out.
How should I care for my delicate socks?
To keep your Sock Candy looking its best, we recommend hand washing in cold water with a mild detergent. If you use a machine, please place them in a mesh laundry bag on a delicate cycle and always air dry.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on unworn, unwashed items in their original packaging within 30 days of purchase. Due to hygiene reasons, socks that have been tried on or removed from their carding cannot be returned.
Do you offer international shipping?
Yes, we ship our candy-colored styles worldwide! Shipping rates and duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.