Returns & Exchanges at Sock Candy
We want your feet to be as happy as our patterns; if you aren't completely in love with your purchase, you can return or exchange unworn items within 30 days of delivery. Please ensure all original tags and packaging are intact to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Socks
Place the unworn items in their original packaging and secure them in a shipping mailer with the label attached to the outside.
Drop Off and Refund
Drop the package at any authorized carrier location; your refund or store credit will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing